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Conveying Confidence.
TURNKEY MATERIAL HANDLING SOLUTIONS
Engineering,
Concept & Design
Integration &
Project Management
Installation
Services
24/7 Service &
Maintenance
Service Experts
Our experienced technicians are the most highly trained in the business. They understand the urgency of your situation and find the best way to get you back to business quickly and safely. DCI’s preventative maintenance, sort support, and 24/7 emergency services will guarantee your success.
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Training the next generation of
Material Handeling Technicians
It’s no secret there’s a labor shortage in material handling technicians. Addressing that scarcity is essential to DCI and our industry.
In response to this need, DCI has invested in a new state-of-the-art training center located in Memphis. The center provides the necessary environment and space to conduct comprehensive hands-on training. The ability to do practical simulations in our facility allows DCI to cultivate expertise and prepare our graduates to deliver value on day one.
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The DCI Difference.
Here’s what our cutomers have to say…
Chrris
Baggage Customer
10/10
We’re happy with the progress.
10-2025
Martin
Baggage Customer
10/10
They did a good job.
10-2025
Ryan
Baggage Customer
9/10
It has been great.
10-2025
Cameron
Parcel Customer
9/10
Always a good working experience with the project managers.
9-2025
Russell
Parcel Customer
9/10
Friendly contact, good communication, receptive to requests, safety conscious.
8-2025
Elizabeth
Parcel Customer
9/10
So far I’ve had a good experience.
8-2025
Jose
Parcel Customer
10/10
Good experience so far. Good communication.
8-2025
William
Parcel Customer
10/10
8-2025
Patrick
Baggage Customer
9/10
8-2025
Andy
Parcel Customer
10/10
8-2025
Chris
Baggage Customer
10/10
Still ongoing project but everything is going smoothly.
8-2025
Chelsey
Parcel Customer
10/10
No comment at this point. Still beginning of project. As far as Dci goes, its been handled well and everyone has been responsive.
7-2025
Marcos
Parcel Customer
10/10
Its been very good. Wesley has been our go-to tech and he’s been incredible. He’s easy to work with, influential with peers and knowledgeable.
6-2025
Vince
Parcel Customer
10/10
I have worked with Stacey and she has been great. She has followed up with quotes and has gone above and beyond to walk the site. She delivers top notch service.
6-2025
Daren
Parcel Customer
10/10
I have a positive experience with DCI. Quick turnaround on quotes.
6-2025
Brian
Parcel Customer
10/10
They are wonderful. Had a previous company for conveyor work and did not like them and have been using DCI for 3 years now. We recommend DCI to all our partners.
6-2025
William
Baggage Customer
10/10
No comment at this point. Still beginning of project. As far as DCI goes, its been handled well and everyone has been responsive.
6-2025
Nick
Parcel Customer
10/10
Nick E did a good job.
6-2025
Jose
Parcel Customer
9/10
6-2025
Chris
Parcel Customer
10/10
It’s been a good experience so far. We’re half way through the scope and it’s been a good experience.
6-2025
William
Parcel Customer
10/10
5-2025
Rich
Parcel Customer
9/10
5-2025
Ryan
Baggage Customer
9/10
5-2025
Steven
Parcel Customer
10/10
5-2025
Megumi
Baggage Customer
10/10
5-2025
Craig
Parcel Customer
9/10
the communication and planning.
5-2025
Andy
Parcel Customer
9/10
Great work! Timely! There when you need them!
5-2025
Cassie
Parcel Customer
9/10
In design phase. Timely responses with any changes that needed to happen.
4-2025
Andy
Parcel Customer
10/10
4-2025
Jeff
Parcel Customer
10/10
Good communication and updates.
3-2025
Barry
Parcel Customer
10/10
DCI provided excellent service to resolve my issue.
2-2025
Mirinda
Parcel Customer
10/10
2-2025
Joey
Parcel Customer
10/10
Everything has been excellent.
2-2025
Don
Parcel Customer
9/10
2-2025
Daren
Parcel Customer
10/10
Responsive and followed up when needed.
2-2025
Chelsey
Parcel Customer
9/10
Project just started and is good so far.
2-2025
Brad
Parcel Customer
10/10
Overall its been great. It’s great to work with everyone there.
2-2025
Louis
Baggage Customer
10/10
2-2025
Nicholas
Parcel Customer
10/10
1-2025
Johnathan Freeman
Parcel Customer
10/10
1-2025
Christopher
Baggage Customer
10/10
1-2025
Armand
Parcel Customer
10/10
1-2025
Donald
Baggage Customer
10/10
Everything went smoothly.
12-2024
Bryan
Parcel Customer
10/10
They arrive on-time, Techs perform task in a professional manor. Equipment don’t require any follow up. It is done on-time and correctly.
10-2024
Brian
Parcel Customer
10/10
9-2024
Ricardo
Parcel Customer
10/10
Everything was fine
8-2024
Russel
Parcel Customer
9/10
They are very professional and try to get someone out as soon as they can.
8-2024
Donald
Baggage Customer
10/10
Everything was great
8-2024
Chris
Baggage Customer
10/10
It’s been a good experience so far.
8-2024
Aujla
Parcel Customer
9/10
7-2024
Asfaw
Baggage Customer
9/10
7-2024
Chad
Parcel Customer
10/10
6-2024
Rob
Parcel Customer
10/10
No complaints. Everything was great
6-2024
Brian
Parcel Customer
10/10
Our facility loves the fact that if we have an urgent need DCI techs have never been more than 2 hours out
5-2024
Donald
Baggage Customer
10/10
The teams response has been good.
4-2024
Kristen
Parcel Customer
10/10
Everything is good.
4-2024
Brian
Parcel Customer
10/10
Typically when I need DCI’s assistance I have techs on-site ready to correct the issue in under 2 hours. Johnny is a pleasure to work with.
3-2024
EDWARD
Parcel Customer
9/10
Great team to work with and responsive to our needs.
1-2024
Donald
Baggage Customer
10/10
Customer service has been great. Jacob has been great to work with.
1-2024
Steve
Parcel Customer
10/10
Cratin and Zach were excellent.
12-2023
Leo
Parcel Customer
10/10
Great company, amazing results. Thank you for being in our corner DCI.
12-2023
Austin
Parcel Customer
10/10
You always have done good works. Always have been satisfied.
12-2023
Eric
Baggage Customer
10/10
Good experience
12-2023
Ashley
Parcel Customer
9/10
Matt has been great at communicating and problem solving.
11-2023
Krista
Parcel Customer
10/10
Nick was a great PM to work with. Very responsive, a team player and organized. Design changes were turned around quickly and implemented on schedule.
11-2023
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What is Net Promote Score (NPS)?
The Net Promoter Score is an index ranging from -100 to 100 that measures the willingness of customers to recommend a company’s products or services to others. It is used as a proxy for gauging the customer’s overall satisfaction with a company’s product or service and the customer’s loyalty to the brand.
Customers are surveyed on one single question. They are asked to rate on an 11-point scale the likelihood of recommending the company or brand to a friend or colleague. “On a scale of 0 to 10, how likely are you to recommend this company’s product or service to a friend or a colleague?” Based on their rating, customers are then classified in 3 categories: detractors, passives and promoters.
Profit with purpose.
My Town Miracles
Michael Williamson proudly presented a DCI Community Cares Grant to Whitney Williams of My Town Miracles. My Town Miracles is a Memphis nonprofit whose mission is to come alongside families and partner organizations to reduce burdens and barriers for children and teens. The organization focuses on creating stability, security, and opportunities for youth by connecting resources, support networks, and community partnerships to improve the lives of young people in Memphis.